Privacy Policy
Duvera Immigration INC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://duveraimmigration.com/ and use our immigration and recruitment services.
By using our website, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website.
Information We Collect
Personal Information
We may collect the following categories of personal data:
- Contact Information: Name, email address, phone number, mailing address
- Immigration Details: Country of origin, intended destination country (e.g., Canada), education background, work experience, family information
- Identification Documents: Passport copies, birth certificates, medical records (when submitted for immigration processing)
- Financial Information: Payment details for service fees
- Technical Data: IP address, browser type, device information, cookies
Non-Personal Information
We automatically collect:
- Website usage statistics
- Browser type and version
- Time zone setting
- Operating system
- Pages visited and time spent
How We Use Your Information
We use your personal information for the following purposes:
- Immigration Services: Processing immigration applications, providing consultation, and assisting with documentation
- Communication: Responding to inquiries, sending updates about your case, and providing service information
- Website Improvement: Analyzing usage patterns to enhance our website and services
- Legal Compliance: Meeting regulatory requirements for immigration consultants
- Marketing: Sending promotional materials (only with your consent)
- Payment Processing: Completing transactions for our services
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Government Authorities: Canadian immigration authorities (IRCC), embassy officials, and regulatory bodies as required for immigration processing
- Service Providers: Third-party vendors who assist with payment processing, data analysis, email delivery, and website maintenance
- Legal Requirements: When required by law, court order, or governmental regulation
- Business Transfers: In connection with a merger, sale, or transfer of company assets
- With Your Consent: When you explicitly authorize us to share information
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Secure server infrastructure
- Encryption for sensitive data transmission
- Access controls limiting employee access to necessary information only
- Regular security assessments
- Secure document storage for immigration files
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information:
- For Immigration Cases: Until your immigration process is complete plus 7 years (to comply with regulatory requirements)
- For Website Visitors: As long as your account is active or as needed to provide services
- For Marketing Contact: Until you request cessation of marketing communications
- Legal Requirements: Longer if required by law
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request removal of your personal data (where applicable)
- Opt-Out: Stop receiving marketing communications
- Withdraw Consent: Revoke consent for data processing (where processing is based on consent)
- Data Portability: Receive your data in a structured, commonly used format
To exercise these rights, contact us at the details provided below.
International Data Transfers
Your information may be transferred to and processed in countries other than your own, including Canada and India. We ensure appropriate safeguards are in place for international transfers, including:
- Compliance with applicable data protection laws
- Standard contractual clauses for EU data transfers
- Secure transmission protocols
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child under 18, we will delete it promptly.